Our Services

Strategic Solutions for Hospitality Growth and Excellence

At MCS Impetus, we offer a comprehensive suite of consulting services tailored to the unique needs of the hospitality and restaurant industry. From optimizing daily operations to developing leadership and financial systems, our work is rooted in building strong foundations that create measurable and sustainable results.

We don’t just advise—we partner with you. Our approach combines deep industry knowledge with hands-on collaboration to deliver solutions that improve performance, strengthen team culture, and elevate the guest experience.

Hospitality Consulting

Opening a place of gathering is a rewarding experience, and many entrepreneurs believe that such a task involves only tangible resources. Truth is that restaurants and bars demand resources such as people talents, great products, and solid processes. The creation of safe work environments is a devoted task, that requires time and energy and the ability to make strong decisions. The results, when fully implemented, can be measured in increased effectiveness and profitability of the business.

Consider that every business has to run on all cylinders, and one misfired from one of those cylinders, will have a direct effect in the performance of the engine. Your operation has to be well managed and directed. All systems require everything to be properly checked, from guest creation and guest recovery, employee training, daily procedures, and that any shortcoming in any of these areas will have a direct effect on the customer experience. We help you keep all these systems and protocols in check, and enhance them as needed.

We are well-versed in budget and P&L preparation, optimizing prime costs, management and leadership training, and operations.

Hospitality Consulting

Opening a place of gathering is a rewarding experience, and many entrepreneurs believe that such a task involves only tangible resources. Truth is that restaurants and bars demand resources such as people talents, great products, and solid processes. The creation of safe work environments is a devoted task, that requires time and energy and the ability to make strong decisions. The results, when fully implemented, can be measured in increased effectiveness and profitability of the business.

Consider that every business has to run on all cylinders, and one misfired from one of those cylinders, will have a direct effect in the performance of the engine. Your operation has to be well managed and directed. All systems require everything to be properly checked, from guest creation and guest recovery, employee training, daily procedures, and that any shortcoming in any of these areas will have a direct effect on the customer experience. We help you keep all these systems and protocols in check, and enhance them as needed.

We are well-versed in budget and P&L preparation, optimizing prime costs, management and leadership training, and operations.

Coaching & Mentorship

My coaching begins with the ability to understand your business landscape from your perspective. From this benchmark, I add another level – stretching toward greater empowerment. As a certified leadership coach, I can anticipate and eliminate obstacles to the growth you seek. Coaching is foreseeing, paving the way, working alongside you to open the path to achieve goals and overcome limiting paradigms.

When I am working with you one-on-one, it is my highest objective to help you reach your purpose, vision and goals by working through programs specific to your needs. Together, we will create a strategic, powerful plan for you to gain clarity through a weekly process including interaction and accountability.

What are you doing to invest in yourself?

What are you doing to invest in others?

Coaching & Mentorship

My coaching begins with the ability to understand your business landscape from your perspective. From this benchmark, I add another level – stretching toward greater empowerment. As a certified leadership coach, I can anticipate and eliminate obstacles to the growth you seek. Coaching is foreseeing, paving the way, working alongside you to open the path to achieve goals and overcome limiting paradigms.

When I am working with you one-on-one, it is my highest objective to help you reach your purpose, vision and goals by working through programs specific to your needs. Together, we will create a strategic, powerful plan for you to gain clarity through a weekly process including interaction and accountability.

What are you doing to invest in yourself?

What are you doing to invest in others?

Leadership & Management Training

As a John Maxwell Certified Coach, Teacher, Trainer and Speaker, I can offer you workshops, seminars, keynote speaking, and coaching, aiding your personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you and/or your team or organization in the desired direction to reach your goals. small setting onsite or via webinar and video technology.

When working in a group setting, having the entire group’s input in thinking magnifies the richness of the discussions and results in developing solutions that are above and beyond what any individual can create. The cohesive bond that is formed empowers each person to develop the leader within and shine in a safe environment that nurtures the group as a whole. It is an experience unlike any other and follows the same premise as an academic think tank.

Please contact me, and together we’ll create the most effective plan to move you forward

Leadership & Management Training

As a John Maxwell Certified Coach, Teacher, Trainer and Speaker, I can offer you workshops, seminars, keynote speaking, and coaching, aiding your personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you and/or your team or organization in the desired direction to reach your goals. small setting onsite or via webinar and video technology.

When working in a group setting, having the entire group’s input in thinking magnifies the richness of the discussions and results in developing solutions that are above and beyond what any individual can create. The cohesive bond that is formed empowers each person to develop the leader within and shine in a safe environment that nurtures the group as a whole. It is an experience unlike any other and follows the same premise as an academic think tank.

Please contact me, and together we’ll create the most effective plan to move you forward

Operational Consulting

Creating high-performing operations requires more than good intentions—it demands structure, consistency, and a clear roadmap. Through our operational consulting, we dive into the day-to-day reality of your business to identify gaps, redesign processes, and implement systems that align with your goals and team capacity.

From opening procedures to team flow, we work hands-on to establish best practices, clarify responsibilities, and ensure seamless coordination between front and back of house. Our goal is to help you build a strong operational backbone that not only supports the guest experience but also empowers your people to perform with clarity and confidence.

Let us guide you in simplifying complexity, stabilizing execution, and elevating the standards that define your success.

Operational Consulting

Creating high-performing operations requires more than good intentions—it demands structure, consistency, and a clear roadmap. Through our operational consulting, we dive into the day-to-day reality of your business to identify gaps, redesign processes, and implement systems that align with your goals and team capacity.

From opening procedures to team flow, we work hands-on to establish best practices, clarify responsibilities, and ensure seamless coordination between front and back of house. Our goal is to help you build a strong operational backbone that not only supports the guest experience but also empowers your people to perform with clarity and confidence.

Let us guide you in simplifying complexity, stabilizing execution, and elevating the standards that define your success.

Financial Systems & Accountability

Financial clarity is the foundation of operational control. We help your business understand, organize, and apply financial strategies that go beyond spreadsheets—strategies that empower decision-making and drive sustainable profitability.

Our services include profit & loss analysis, budgeting, labor efficiency tracking, cost control mechanisms, vendor audits, and custom tools for accountability. More importantly, we help your team connect with these systems in a meaningful way—so they don’t just report numbers, they understand them.

When your financial systems are aligned with your vision, your business becomes more agile, resilient, and scalable. Let us build those tools with you.

Financial Systems & Accountability

Financial clarity is the foundation of operational control. We help your business understand, organize, and apply financial strategies that go beyond spreadsheets—strategies that empower decision-making and drive sustainable profitability.

Our services include profit & loss analysis, budgeting, labor efficiency tracking, cost control mechanisms, vendor audits, and custom tools for accountability. More importantly, we help your team connect with these systems in a meaningful way—so they don’t just report numbers, they understand them.

When your financial systems are aligned with your vision, your business becomes more agile, resilient, and scalable. Let us build those tools with you.

Interim General Management

When your business faces leadership transitions, expansion, or urgent operational challenges, we step in as a stabilizing force. Our interim general management service provides experienced leadership to guide your team, restore structure, and maintain performance during critical periods.

We don’t just keep the business running—we lay the groundwork for future success. Whether you need short-term direction or long-term strategy, we assess your needs, support your staff, and lead with the culture and integrity that reflect your brand.

With a steady hand and clear vision, we bridge the gap between where you are and where you need to be. Leadership presence, when and where you need it most.

Interim General Management

When your business faces leadership transitions, expansion, or urgent operational challenges, we step in as a stabilizing force. Our interim general management service provides experienced leadership to guide your team, restore structure, and maintain performance during critical periods.

We don’t just keep the business running—we lay the groundwork for future success. Whether you need short-term direction or long-term strategy, we assess your needs, support your staff, and lead with the culture and integrity that reflect your brand.

With a steady hand and clear vision, we bridge the gap between where you are and where you need to be. Leadership presence, when and where you need it most.